Product Support Life Cycle for Safes
General Availability
- Product availability: Launched and available for sales
- Sustaining Engineering: Upgrades, Updates and Service KIT
- Warranty and Repair: Standard terms
- Technical Support: Support according to Service contract
- Spare parts and Service: Full spare parts support and Support according to Service contracts
End of Project Sales
- Product availability: Still available for Project Sales
- Sustaining Engineering: Upgrades, Updates and Service KIT
- Warranty and Repair: Standard terms
- Technical Support: Support according to Service contract
- Spare parts and Service: Full spare parts support and Support according to Service contract
AMS and Spare parts Support Period
- Product availability: Limited product portfolio available for sales
- Sustaining Engineering: Limited Upgrades and Updates, Fixes only for critical security issues
- Warranty and Repair: Standard terms
- Technical Support: Support according to service contracts
- Spare parts and Service: Full spare parts support and Support according to Service contract
End of Life
- Product availability: Not available
- Sustaining Engineering: No commitment
- Warranty and Repair: Not available
- Technical Support: Limited technical support (managed case by case)
- Spare parts and Service: No commitment
Timeline for the Product Life Cycle
General Availability: From Market availability to Phase out announcement.
End of Project Sales:
Safes – Up to 1 year.
AMS and Spare Parts Support Period:
Safes – Up to 6 years.
End of Life: No commitment.
Note: During the Product Life Cycle period, spare parts might be replaced, become obsolete or retired due to different reasons, for instance from our suppliers' side. If you detect/identify an item within the spare part list that is not available for sales, please contact our customer service for clarification.
For detailed information regarding a certain product phase out please contact your local representative of ASSA ABLOY Global Solutions.
Electronic Safes Legacy Table
PRODUCT NAME |
MODEL NAME |
MODEL CODE |
LAUNCHED YEAR |
PHASED OUT YEAR |
END OF SPARE PART SUPPORT |
Elsafe |
Zenith Floor/Drop PHIII |
ZDFL/ZDFD |
2015 |
2019 |
2026 |
Elsafe |
XTRA II PHIII |
XD27/43/50/WI XD70/XDFD XD10/DD13/WD13
|
2009 |
2014 |
2021 |
Elsafe |
Sentinel Collection PHII |
SS25/41/49 SP25/41/49 SA25/41/49
|
2004 |
2009 |
2016 |
Elsafe |
Infinity Collection PHII
|
IB25/41/49 IM25/41/49 ID25/41/49
|
2005 |
2009 |
2016 |
Elsafe |
XTRA PHII |
XA27/43/50 XD13/XW13/XA10
|
2004 |
2009 |
2016 |
Elsafe |
Infinity Biometric |
IB25/41/49 |
2002 |
2004 |
2011 |
Elsafe |
Floor Advanced |
FA70 |
2002 |
2005 |
2012 |
Elsafe |
In Wall |
WA09/10 |
2002 |
2004 |
2011 |
Elsafe |
SmartKey |
SK25/41/49 |
2002 |
2009 |
2016 |
Elsafe |
Sentinel Standard, Plus & Advanced PHI |
SS25/41/49 SP25/41/49 SA25/41/49
|
2002 |
2004 |
2011 |
Elsafe |
Infinity Magstripe PHI |
IM25/41/49 |
2001 |
2004 |
2011 |
Elsafe |
Infinity PHI |
ID25/41/49 |
2000 |
2004 |
2011 |
Elsafe |
A-Series New Classic |
A05/15/20 |
2000 |
2005 |
2012 |
Elsafe |
C-Series New Classic |
C05/15/20-203 & 204 |
2000 |
2004 |
2011 |
Elsafe |
In-Wall |
W10 |
1999 |
2004 |
2011 |
Elsafe |
M-Series |
M25 & M28 |
1998 |
2004 |
2011 |
Elsafe |
A-Series |
A05/15/20 |
1998 |
2000 |
2007 |
Elsafe |
Basic |
B05/15/20 |
1997 |
2001 |
2008 |
Elsafe |
R-Series |
R70 |
1996 |
2003 |
2010 |
Elsafe |
R-Series |
R30 |
1996 |
2002 |
2009 |
Elsafe |
S-Series |
S30 |
1996 |
2002 |
2009 |
Elsafe |
S-Series |
S70 |
1996 |
2002 |
2009 |
Elsafe |
D-Series |
D70 |
1996 |
1998 |
2005 |
Elsafe |
D-Series |
D30 |
1996 |
1998 |
2005 |
Elsafe |
C-Series |
C05/15/20-202 |
1995 |
1996 |
2003 |
Elsafe |
C-Series |
C05/15/20-201 |
1995 |
1996 |
2003 |
Elsafe |
Deluxe |
E03-502 |
1992 |
1999 |
2006 |
Elsafe |
Deluxe |
E07-502 |
1992 |
1999 |
2006 |
Elsafe |
Supreme |
E31-702 & 703 |
1992 |
1998 |
2005 |
Elsafe |
Supreme |
E71-702 & 703 |
1992 |
1999 |
2006 |
Elsafe |
Class |
EC7 |
1991 |
1999 |
2006 |
Elsafe |
Class |
EC3 |
1991 |
1999 |
2006 |
Elsafe |
Supreme |
E31-701 |
1990 |
1992 |
1999 |
Elsafe |
Supreme |
E71-701 |
1989 |
1992 |
1999 |
Elsafe |
Deluxe |
E03-501 |
1988 |
1992 |
1999 |
Elsafe |
Deluxe |
E07-501 |
1988 |
1992 |
1999 |
Elsafe |
Classic |
E30-C |
1988 |
1991 |
1998 |
Elsafe |
Classic |
E70-G |
1987 |
2002 |
2009 |
Elsafe |
Original |
M30 |
1984 |
1988 |
1995 |
Elsafe |
Original |
M70 |
1979 |
1987 |
1994 |