North America Customer Support (US & Canada)

COVID-19 Impact Update on ASSA ABLOY Global Solutions Operations

Customer Support:


Customer support at your fingertips where you can: 

  • Chat with us 
  • Create a Service/Support ticket
  • Access our self-help knowledge articles and product manuals
  • Request service


By e-mail


For non-emergency product or service orders, you may opt to contact us via e-mail.


By Phone:



The main menu will guide you in selecting the right path for your needs. Listen carefully, as our menu options are subject to change.

eStore for Existing Customers

Sign-up today to receive discounts/promotions on keycards, parts and accessories.


Fill out the form to be contacted by a Customer Service Representative.  

* Indicates Mandatory Fields